TOWARDS A HUMAN ADAPTIVE CITY

App that connects the elderly and volunteers. Through a simple mobile application, any elderly person can request the company of a volunteer from the Madrid City Council's municipal volunteer programme ‘Volunteers for Madrid’ to help them with their digital transactions.

David Martín Valles. Head of the Digital Transformation Promotion Service. Madrid City Council Digital Office.

General Coordination of Mobility of Madrid City Council. Area of Urban Planning, Environment and Mobility.

María José Aparicio Sanchiz. General Coordinator of Mobility. Madrid City Council.

Towards comprehensive, people-centred delivery and and improving the quality of care by incorporating new technological capabilities. Collaborating company: Minsait 

María del Pilar Gonzalez-Blanco García. Deputy Director General of Digital Platforms.

Patricia Leal Freire. Head of the Social Competence Unit of the Public Administration Market at Indra Minsait.

Smart Urban Spaces: incremental incorporation of technologies for the city, in collaboration with universities.
The transformation of the city being led by the municipal administration will not have the necessary scope without the participation of industry, companies, researchers, students, entrepreneurs, social groups and users of municipal services.
Through an agreement between Madrid City Council and the Polytechnic University of Madrid, a physical and virtual space for innovation and excellence has been set up to establish a model that will enable the deployment of an open, neutral and interoperable IoT network that will drive the digital transformation of services, based on cutting-edge technologies such as 5G SA, IoT, cybersecurity, data-IA, which are the 4 initial areas of the new agreement that begins in 2024. Collaborating entity: Universidad Politécnica de Madrid

Guillermo del Campo. Professor and director of the IoT area of the City Intelligence Lab.

Promoting the circular transformation of Madrid's economic fabric.

María Jesús Romero. Director of Economy, Madrid City Council.

FabLabs (Fabrication Laboratories) are digital fabrication workshops where prototypes and customised products can be created using technologies such as 3D printers, laser cutters and CNC milling machines.  These spaces foster open innovation, education and access to tools that allow people to make almost anything at a local scale.

Thais Valero Infante. Director of Green Solutions.

Projects to digitise organic matter treatment processes by applying industry 5.0 concepts. Creation of a digital twin to identify the main variables and optimise production, taking into account environmental sustainability and ensuring energy efficiency. Information platform that allows the visualisation of possible scenarios and enables the prediction of future situations through real-time learning. Collaborating company: FCC

José Luis Cifuentes. Director of Innovation, Promotion and Information. Valdemingómez Technology Park.

Gabriel Morales. Manager of Los Cantiles Treatment Plant.

Innovation, Promotion and Information Department.

Carlos Federico Moscat García. Deputy of the Department of Innovation, Promotion and Information of the Madrid City Council. 

Watchbot is a proprietary robotic technology for 24/7 operation in complex real environments such as waste treatment plants and landfills to perform autonomous robotic inspections in waste treatment plants and landfills. It is a terrestrial robotic platform, with autonomous navigation, possibility of teleoperation, generative Artificial Intelligence and Deep Learning and based on Cloud. Collaborating company: Prezero

Elisabet González Prieto. Directora de Innovación en PreZero Iberia.

Robotic Process Automation (RPA) infrastructure, for automating the performance of repetitive and tedious tasks in a much faster and more efficient way, reducing errors and freeing up resources to be used for higher value-added tasks. Collaborating company: Eviden

José Miguel González Aguilera. Deputy Director General of Digital Services at the Madrid City Council's Autonomous IT Body.

Álvaro García López. Business Development Architect. Eviden

Madrid City Council offers electronic services through which citizens can obtain information and carry out a wide range of municipal procedures. Among other services, access is provided to all administrative procedures and to the citizens' folder of the electronic headquarters. Collaborating company: Minsait

José Antonio Carrión Jiménez. Project and Application Services Manager de Minsait

Línea Madrid is a well-established and recognised service, which allows and facilitates comprehensive and targeted attention to the needs of citizens with high quality standards. Línea Madrid has resolved more than 7 million queries in 2023 through the 010 telephone number, the 27 offices and the telematic channels, and more than 24 million visits have been made to the madrid.es website. Collaborating company: NTT Data

José Miguel González Aguilera. Deputy Director General of Digital Services at the Madrid City Council's Autonomous Organisation for Information Technology.

Jesús Antonio Ávarez Fernández. NTTdata BPO Director.

Using advanced data to transform Madrid into a more sustainable and accessible city, improving mobility, public space management and service efficiency, all under strict data security protocols. And by enabling data spaces for the improvement of data quality, consultation, search automation and analysis of stored information through advanced big data and artificial intelligence techniques, with the aim of promoting a culture of management based on data and evidence. Collaborating company: Accenture

Javier Berdonces Fernández. Managing Director, responsible for Public Sector Architecture at Accenture.

Juan Corro. Manager of the Madrid City Council's Autonomous Body for IT Management

Advanced workplace management for municipal staff, incorporating networking, collaborative environments, and change management for a digitalisation of performance, reinforced with a training space, making their work more agile, efficient and mobile. Collaborating company: Accenture

María del Pilar Gonzalez-Blanco García. Deputy Director General of Digital Platforms.

Beatriz Fernández Sanz. Project Manager at Accenture.

Madrid is deploying new lighting systems that allow it to know and optimise energy consumption, relate it to incidents and assess the level of service provided. Collaborating company: Aceinsa

Carlos Rubio Arevalo. Deputy Director General of Urban Facilities.

Enrique Cantero. CIO. CISO. SMART INFRAESTRUCTURE en Intelia Systemas (Grupo Aceinsa)

Within the ‘interoperable europe’ framework and EIRA (European Ineroperability Reference Architecture), the eGovERA for eGovernment and digital transformation initiative models public services at 4 levels: legal, organisational, semantic and technical. The eGovERA technical team is working with the Madrid City Council on the definition of a ‘domain specific’ for smart cities.

Miguel Díez Blanco. Project Manager.

Natalia Sanz. Senior Strategy & Business Consultant at NTT DATA.

Fire and SAMUR Command and Control System to improve coordination and comprehensive emergency response, providing a real-time vision, facilitating decision-making and resource management on the ground through communications and on-board systems. Collaborating company: Eviden

Orlando Rodríguez. Senior Technical Consultant at Eviden.

Ignasi Obiols. Global Director of Homeland Security Products and Solutions en Atos.

Santiago Vélez. Subdor. Gral. Informática, Comunicaciones y NNTT de la DG Bomberos.

Digitalisation of the municipal function and redesign of end-to-end processes in digital key for the use and improvement of the efficiency of security devices, contemplating the integration of multiple sources of information and the advanced processing of data and images from an Integral Coordination and Control Centre. Collaborating company: NTT Data

Segundo Sánchez Moreno. Digital Delegate for Security and Emergency Services. Madrid City Council. 

Joaquín Alberto Rodríguez Sánchez. Subdor. Gral Informatica, Comunicaciones y NNTT de la DG Policía Municipal de Madrid.

Marcos Muñoz. Director Sector Público. NTT DATA.

The Municipal Police of Madrid City Council has installed and configured its first Video Surveillance systems equipped with AI systems, which allows for the automated processing of video images in real time or forensically. This processing enables automated searches for incidents, perimeters or subjects with defined characteristics, among others. But always safeguarding the confidentiality of personal data. Collaborating company: SICE

Irene Orte Tejedor. Head of Engineering and Manufacturing Departments at SICE.

Segundo Sánchez Moreno. Delegado Digital de Seguridad y Servicios de Emergencia. Ayuntamiento de Madrid.

Design of a zero-emission mobility plan with a customer-centric approach, in which the first effective deployment will be an autonomous bus, level 4-5, for passenger transport. This vehicle, with greater capacity than those deployed to date, will be connected to the 5G network and will also have a data space with all the system's information to be analysed and reused by all the operators in the Mercamadrid area. Collaborating company: Alsa

Miguel Ángel Alonso. Director of Engineering and European Funds Office. Alsa

5G+ technology offers high data throughput, ultra-low latency and high reliability, crucial elements to support communication between a large number of connected vehicles simultaneously as well as ensuring secure and efficient communications between connected vehicles and the surrounding infrastructure. Collaborating company:Orange Empresas

Javier Moreno. MásOrange.

Development, implementation and commissioning of an electric and autonomous vehicle for the transport of waste (boxes of pórex) in the Central Fish Market of Mercamadrid. The objective is to achieve a more efficient and sustainable collection service for recyclable materials thanks to the electrification of the current diesel vehicle and the design of an on-demand collection solution. Collaborating company: Prezero

Maite Martín. RDI Engineer. Prezero

Design and development of two data spaces for green energies in mobility, which respond to the DIGIT-Egovera (EC) scheme and the data spaces for intelligent infrastructures - EDINT promoted in the European space and promoted by the FEMP. Collaborating company: T-Systems

Sergio González Roldán. T-Systems.

The projects explore the potential of 5G to revolutionise urban services in Madrid: in industrial and recycling environments such as the Valdemingómez Technology Park, in logistics, mobility and energy environments in MercaMadrid, and in critical emergency environments in the Calle 30 tunnels. Collaborating company:  Accenture

María del Pilar Gonzalez-Blanco García. Deputy Director General of Digital Platforms. Madrid City Council.

Jordi Bigorra Miralles. Accenture.

Juan Jesús Muñoz Esteban. Head of Electronic Security Systems Service.

Transformation of fixed telephony into mobile telephony to respond to and contribute to the transformation of the workplace and mobile work, including the possibility of exploiting the data provided by the operator to improve the management and analysis of municipal services. Collaborating company: Masorange

María del Pilar González-Blanco García. Deputy Director General of Digital Platforms. Madrid City Council.

Javier Moreno. MásMovil.